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Overwatch 2 will need your phone number and will listen to your conversations to improve your games

With the change in the business model of Overwatch 2, which will move to a free game format, one of the great concerns of users was that of non-compliance with the rules in the multiplayer FPS. Being able to make an infinity of accounts, it was possible that the malicious agents dedicated themselves to spoiling the community, but Blizzard has decided to get ahead.

Using the nickname “Defense Matrix Initiative”, the company has detailed the strategy to be followed to deter toxic behavior within its title. And it is that blizzard defenses they go through two key components: mobile alerts and voice chat transcripts.

For starters, starting on October 4 (when OW2 launches), it will be impossible to play without having a phone number linked to your account. This will be true on PC, but also on all platforms, so console users will not be spared either. According to Blizzard, this will give repeat offenders another barrier to entry to cross if they want to. illicit return to the game. Before moving to F2P format, it was necessary to purchase another game license in a different account to be able to skip bans, and the company has made this decision so that the new model does not make this strategy much easier to do.

On the other hand, our voice (and text) chat conversations will also be subject to scrutiny. With text transcription systems, when a user reports an event, there will be a temporary recording that will be transcribed by an AI so that Blizzard can review it as easily as possible.

These two systems will serve to make the community feel, hopefully, much less toxic and alleviate the effects of the change in the business model. We will have to wait until the 4th of next month to see the state of the MMOFPS player base that could become the king of its genre.

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