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The Sims 4: So nothing can go wrong when switching to the new EA app

If you are unsure about switching to the EA App, you can follow our technical tips.

If you are unsure about switching to the EA App, you can follow our technical tips.

Attention The Sims 4 players! EA is retiring its Origin platform, which you normally use to access your EA game library on PC, towards the end of 2022. The new EA app is designed to offer an optimized user interface that you can use to start your games even faster. What that means for your save data in The Sims 4, we explain to you briefly and compactly.

Step by step to the EA App

How do I switch from Origin to the new app? EA will send out an invite to all Origin users. If you accept the invitation, the EA app will start downloading automatically and Origin will be uninstalled. Alternatively, you can start the download of the EA App yourself on the official homepage.

But beware: This process only applies to Windows. Origin remains for Mac, so there is no need for action on your part. It is unclear whether and when the EA App for Mac will be submitted later.

This process should transfer all games automatically without having to download them again. However, games or files may be lost when switching. To prevent this misery, it is possible to create a backup of the game data.

Save Sims 4 save before it’s gone

How do I create a backup? To back up your game data from The Sims 4, you must perform the following steps:

  • Go to the Documents folder and locate The Sims 4 folder in the Electronic Arts folder
  • Copy the folder and paste it on your desktop
  • Rename the folder so that you can easily find it again

If the game file is actually damaged after switching to the EA App, you can restore your game progress as follows:

  • Go to Documents > Electronic Arts and delete The Sims 4 folder
  • Empties the trash
  • Go to the desktop and rename your backup back to The Sims 4
  • Now copy The Sims 4 folder to the Electronic Arts folder

If everything went well, you can now look forward to your game as normal after logging in and indulge in the customs of your Sims.

Are you no longer up-to-date when it comes to the latest expansions? Check out The Sims 4 Roadmap to see what content is still waiting for you:

The Sims 4 Roadmap 2022 - Everything about expansion packs, sets and content updates


more on the subject

The Sims 4 Roadmap 2022 – Everything about expansion packs, sets and content updates

Does this affect my PS/Xbox version? The EA App only affects the PC version. If you own The Sims 4 on PS4, PS5, Xbox One or Xbox Series X/S, you don’t have to do anything else.

However, you can link your account to EA here. You should do this for the sole reason that your progress will be saved online in your EA Account. Should your console ever die, your progress will be preserved.

What platform are you playing The Sims 4 on? Are you affected by the switch to the EA App?


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